2020 Hindsight: What Happened, What Worked, and What To Do Going Forward

Looking back through the lens of location.

In this presentation, we’ll share our analysis of 2020, our pandemic year. We’ll look at how COVID-19 and social distancing changed consumer behaviors, redistributing foot traffic among categories. We’ll review who benefited and who faced challenges, and use these case studies to identify best practices for business during COVID.